Privacy Policy

PetTee Apparel is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

Personal Information You Provide:

Name
Email address
Shipping and billing address
Phone number
Payment information (e.g., credit card details via secure third-party processors)
Order details and preferences

Information Collected Automatically:

IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and navigation patterns
Cookies and similar technologies

Information from Third Parties:

Payment processors (for completing transactions)
Social media platforms (if you interact with us via those channels)

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding your orders, inquiries, or promotions
To improve our website, products, and customer experience
To detect and prevent fraudulent transactions or security threats
To comply with legal and regulatory requirements

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Trusted third parties that assist us with payment processing, order fulfillment, marketing, and website analytics.
Legal Obligations: If required by law, court order, or governmental regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and gather analytics. You can adjust your browser settings to decline cookies, but this may impact some features of our website.

Data Security

We use industry-standard measures, including SSL encryption and secure servers, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing the information we hold about you
Requesting corrections or updates to your information
Requesting deletion of your information (subject to legal and business retention requirements)
Opting out of marketing communications

To exercise these rights, please contact us at stylishpets@petteeapparel.com.

Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Graphic Design Policy

At PetTee Apparel, we offer custom graphic design services to personalize apparel for your beloved pets. Due to the time and resources involved in creating unique designs, once the design process has commenced and initial concepts have been presented, graphic design fees are non-refundable. We are committed to working with you to achieve your vision, and our design packages include a specified number of revision rounds as outlined in your design agreement. Additional revisions beyond the agreed-upon limit may incur extra charges. We encourage clear communication and detailed feedback throughout the design phase to ensure your satisfaction.

Embroidery Policy

PetTee Apparel takes pride in crafting high-quality, personalized embroidered apparel for your furry friends. Given the custom and intricate nature of embroidery, orders cannot be cancelled, modified, or returned once production has begun. Production typically commences within 24-48 hours of order confirmation. Please carefully review your design specifications, text, font choices, and apparel size before finalizing your order. We utilize state-of-the-art embroidery techniques and premium materials to deliver exceptional results, and we stand behind the quality of our workmanship. Should you have any concerns upon receiving your order, please contact us within 7 days of delivery.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

If you have questions or concerns about this Privacy Policy, please contact us at:

PetTee Apparel
Email: stylishpets@petteeapparel.com
Phone: (708) 897-0320